Outsourcing
Outsourcing is a common practice of many organizations when IT is becoming more and more a commodity at the same time it is difficult to keep pace with developments in the innovative IT areas.
Outsourcing may bring cost reduction to organizations but it doesn’t necessarily create the right contribution to a company’s innovation strategy. Hence outsourcing may be sensible, but in practice it also turns out to be an extremely complex and difficult undertaking if full value is to be obtained. Some of the common questions faced by many organizations are:
- Which party is the best vendor for us?
- How can we co-ordinate our processes optimally with those of the supplier?
- How do we deal with the various parties and their differing interests?
- What does a good outsourcing contract look like?
- How do we guarantee the quality?
Where good management from varies parties is essential to outsourcing unfortunately not all parties are involve in outsourcing everyday hence lack experience and know-how. That’s exactly what makes outsourcing difficult.
Quint sourcing is a group of independent specialist with only one mission – to support you in making outsourcing a success. We use the Phase Model©, our proprietary know-how, as the reference model when supervising outsourcing projects. The model has been applied in practice many times and has proven its value in supporting the management of an outsourcing process. We offer all key areas of outsourcing consultancy:
- Define sourcing strategy
- Draw up good request for information and request for proposal
- Draw up contacts and support in negotiations
- Conduct different areas of outsourcing
- Contact management
- Personnel
- Information Service Procurement Library (ISPL)
- Training sourcing managers
Sourcing Delivery
For an organization to be effective, it has to ensure that its sourcing management approach is getting results. In order to determine the outcome that is desired, there would be a lot of probing required to ensure success. The questions include:
- Is your organization's service provider doing the right work correctly?
- Is your organization’s governance model working effectively?
- Is your organization able to effectively manage the overlap of multiple service providers, facilitate co-operation, and monitor compliance for multiple contracts with ease?
Quint, with its global network and diverse collection of best practice, is well experienced to assist your organization resolves contract dispute as well as develops successful communications strategies. Quint not only provides advisory services based on best practices, our expertise also include assisting your organization monitor contracts, so that you can accomplish your sourcing objectives.
Whether you need an objective benchmark or advice on implementing improvements, mediation or skills for contract renegotiation, Quint is the right partner for you
Sourcing Governance
The success of any sourcing strategy requires the establishment of effective sourcing governance. Developing effective sourcing governance is not easy and requires a great deal of analysis and consideration.
Establishing sourcing governance is a complex task, requiring co-ordination to regulate and support multiple service providers. Organizations are required to factor in many aspects of their business processes. This includes receiving business information services that continuously correspond to the business needs, at all levels, and to be delivered at best prices and conditions. Factors to consider in setting sourcing governance encompass:
- Management methods and processes
- Organizational roles and responsibilities, and,
- Service delivery rules and agreements
Quint can assist organizations in establishing sourcing governance through its governance model directed at co-ordinating the supply and demand of information services. With more than a decade of experience in the field, Quint has collected ample best practices for establishing sourcing governance. These best practices have been compiled in a model to help organizations build their own Sourcing Governance Function (SGF).
Quint’s SGF helps organizations ensure that businesses receive the necessary information services and translates the information needs of the business into information services. It contracts these information services in line with a sourcing strategy in building an optimal outsourcing strategy.
Sourcing Implementation
A poorly planned implementation can upset the best business strategies and result in less than optimal performance, even from the right vendor. Even the best sourcing arrangements should be evaluated periodically for effectiveness.
Quint has the planning and implementation experience to help ensure you can hit the ground running, thus securing the performance and cost savings desired in a timely fashion. We can help you achieve the objective of building a long-lasting and profitable relationship with vendors, by employing proven change management techniques. We can manage vendor relationships during transition to new delivery models, integrate processes and systems, and redesign and staff a new organizational structure for you.
Quint can assess and help in and among the following areas:
- Moving forward with an external provider on service levels, delivery costs, staffing levels and expertise.
- Assessment of your skills, organization, and processes associated with managing service delivery.
- Demand and vendor management: Our Sourcing Governance Framework (SGF) is highly recommended to realize value from your sourcing management structure and to communicate its effectiveness.
As an independent consultant, Quint can assist your organization in all phases of sourcing implementation, from vendor selection right up to contracting and transitioning. Our services are provided by specialists from various disciplines.
Contact Quint
Address
C-91, 92 3rd Floor, Sector 2, Noida, Uttar Pradesh 201301
info@quintconsultingservices.com
Phone
+91 98 1885 5635
