2:00 PM ONWARDS | 10TH AUG | JW MARRIOTT | PUNE
The Customer Success Summit is designed to bring together industry experts, thought leaders, and professionals to share their experiences, best practices, and innovative approaches around Customer Onboarding, Value Realization, Customer Advocacy & Feedback, Collaborative Approach, Continuous Improvement, and Business Growth & Retention
Attending a Customer Success seminar can provide several benefits to You and Your businesses (Key takeaways)
1. Gain Industry Trends & Insights
2. Networking Opportunity
3. Enhance Business Success
4. Knowledge sharing opportunities
5. Foster Personal & Team Alignment
6. Engage in Interactive Sessions
7. Stay ahead of Trends
Speakers
Agenda
|
TOPIC |
SPEAKER |
TIMING |
|---|---|---|
|
Welcome address |
Samir Bale Director Strategic Accounts, Quint |
2.00 PM – 2.10 PM |
|
Customer Success Keynote |
Sandeep Gondhalekar Director Cosulting, Quint |
2:10 PM to 2:30 PM |
|
CS White Paper Presentation |
Sreya Khan Consulting Manager ITSM Practice, Wipro |
2:30 PM to 2:50 PM |
|
Impact of Human Capital |
Manjiri Khanzode Sr. Manager - Global Learning & Development Suzlon Group |
2:50 PM to 3:20 PM |
|
TEA BREAK - 3:20 PM to 3:40 PM |
||
|---|---|---|
|
Round Table Discussion |
Panel members |
3:40 PM to 4:20 PM |
|
Role of IT Best Practices |
Vivek Joseph BD Head, Asia Pacific, PeopleCert |
4:20 PM to 4:50 PM |
|
Customer Success Toolset |
Rakhin Veliyambra Director Client Services, Smartkarrot |
4:50 PM to 5:10 PM |
|
Thank You Note & |
Quint Team |
5:10 PM to 5:30 PM |
|
Hi-Tea & Networking |
Open to all |
5:30 PM to 6:30 PM |
Agenda
|
TOPIC |
SPEAKER |
TIMING |
|---|---|---|
|
Welcome address |
Samir Bale Director Strategic Accounts, Quint |
2.00 PM – 2.10 PM |
|
Customer Success Keynote |
Sunil Mehta Managing Director, Quint |
2:10 PM to 2:30 PM |
|
CS White Paper Presentation |
Sreya Khan Consulting Manager ITSM Practice, Wipro Abhijeet Varhadi Principal Consultant ITSM, Wipro |
2:30 PM to 2:50 PM |
|
Impact of Human Capital |
Manjiri Khanzode Leadership Solutions Lead, Suzlon Group |
2:50 PM to 3:20 PM |
|
TEA BREAK - 3:20 PM to 3:40 PM |
||
|---|---|---|
|
Round Table Discussion |
Panel members |
3:40 PM to 4:20 PM |
|
Role of IT Best Practices |
Vivek Joseph BD Head, Asia Pacific, PeopleCert |
4:20 PM to 4:50 PM |
|
Customer Success Toolset |
Rakhin Veliyambra Director Client Services, Smartkarrot |
4:50 PM to 5:10 PM |
|
Thank You Note & |
Quint Team |
5:10 PM to 5:30 PM |
|
Hi-Tea & Networking |
Open to all |
5:30 PM to 6:30 PM |
