Category – ITIL®
ITIL 4 brings ITIL up to date in 2019 by revising many established ITSM practices and placing them in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile and DevOps.
Course Description
The ITIL® 4 Specialist: Sustainability in Digital and IT course is a 3-day course based on the ITIL® 4 Specialist: Sustainability in Digital and IT candidate syllabus from AXELOS. The course provides the practical skills necessary to enable an organization to deliver value by introducing sustainable practices. With the help of ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® 4 Specialist: Sustainability in Digital and IT certification exam.
The ITIL® 4 Specialist: Sustainability in Digital and IT course explores how service organizations can address sustainability challenges concerning their digital and IT strategies, tactics, and operations; focusing on ITIL’s Service Value Chain and ITIL practices. It focuses on IT and digitally-enabled services’ role in the environment while exploring opportunities to positively impact it by adopting and driving sustainable and ethical behavior and a mindset that goes beyond individuals and impacts businesses at an organizational level.
Course and Learning Objectives
The ITIL® 4 Specialist: Sustainability in Digital and IT course covers the content in relation to the following learning outcomes of the exam specification for ITIL® 4 Specialist: Sustainability in Digital and IT:
- Understand the key concepts of
- Understand the value, benefits, costs, and risks of
- Understand how digital and information technology support
- Know how to plan sustainability for an
Understand how organizational sustainability is assessed, maintained, and improved
The ITIL® 4 Specialist: Sustainability in Digital and IT course explores how service organizations can address sustainability challenges concerning their digital and IT strategies, tactics, and operations; focusing on ITIL’s Service Value Chain and ITIL practices. It focuses on IT and digitally-enabled services’ role in the environment while exploring opportunities to positively impact it by adopting and driving sustainable and ethical behavior and a mindset that goes beyond individuals and impacts businesses at an organizational level.
Course Approach
This course is delivered in a classroom/virtual mode using a case study and exercises that are designed to enhance the candidates understanding of ITIL 4. Candidates who have attended this course, and have done some self study, are suitably prepared to take the ITIL 4 Sustainability in Digital & IT test.
Course Student Material
Students will receive an ITIL4® Sustainability in Digital & IT digital workbook containing all of the presentation materials, course notes, case study and sample exams. Apart from this, all candidates will be also getting ITIL 4 Sustainability in Digital & IT core guidance manual from AXELOS/ PEOPLECERT
Examination Format:
- 35 questions Multiple choice
- 60 minutes’ duration
- Closed book
- Four practical assignments.
Duration
24 hours (3 days)
Course Delivery
Classroom or Virtual Classroom
Languages
English
Target Audience
- IT/Digital/Service Strategists
- Service Designers/Architects
- Product/Service Managers
- ITSM Managers and aspiring ITSM Managers
- Managers of all levels involved in shaping direction and strategy or developing a continually improving team
- Existing ITIL qualification holders wishing to develop their knowledge
ITIL4 training delivery formats
We offer multiple learning formats. Whether it’s in a classroom or online, public or private, we have an option to match your needs.
All our training programs are exclusively offered together with their respective examination voucher, regardless of the mode of delivery (classroom, virtual, or e-learning). The exam voucher is always included in the package and is not offered separately.
About the Virtual training format
Quint Academy’s instructor-led online “virtual” trainings allows students to receive the personal attention Quint’s world-class practitioners from their computer. Gain valuable insights/anecdotes, ask questions, and receive personal preparation for the exam by attending a class from an online collaboration platform.
About the eLearning format
eLearning is the most efficient and cost-effective way for students to prepare themselves for certification. All course materials are provided for students to self-learn on their own time and take the exam once they are comfortable with the content. The included exam must be taken 120-days from the date of purchase.
About the Classroom format
Our engaging and impactful instructor-led training connects students with other peers in their field, as well as our experts in a traditional classroom learning atmosphere. This ensures the highest quality professional development experience possible.
In-company format
Quint Academy develops customized training programs for organizations with specific objectives. Increase your team’s efficiency in a private and professional development session at the location of your choice.
ITIL®️, PRINCE2®️ and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Copyright ©️ PeopleCert group 2025. Reproduced under license from PeopleCert. All rights reserved.
ITIL® 4 Specialist Sustainability In Digital & IT course is provided by Quint Consulting Services Pvt. Ltd, an ATO of PeopleCert.
There are several options available for this training. Please contact us or send your inquiry to info@quintconsultingservices.com, and we will provide you with a suitable solution.
